Digital Twins aspire to radically increase enterprises’ capacity to get work done and provide exceptional customer experiences
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Sprinklr Digital Twins are the AI version of your brand, your teams, and your employees
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Sprinklr Digital Twins have access to the same systems and curated information with proprietary guardrails to complete tasks like employees
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Sprinklr Digital Twin technology helps unlock the power, potential, and promise of AI and is designed with privacy and governance for enterprises in mind
Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced the launch of Sprinklr Digital Twin – a new AI technology that goes far beyond traditional conversational AI chat bots.
- Technology Overview: Sprinklr Digital Twin, powered by Sprinklr AI+, enables companies to build and deploy autonomous and intelligent AI applications that mirror and enhance the capabilities of customer-facing teams.
- Promise of AI: Sprinklr Digital Twin technology helps unlock the power, potential, and promise of AI, designed with privacy and governance in mind, offering unlimited digital capacity across the front office.
- CEO Statement: Ragy Thomas, CEO of Sprinklr, emphasizes the transformative value of speed, innovation, and cost savings with AI, aiming to help every customer realize the true promise of AI.
- Beyond the Bot: A discussion on how Sprinklr Digital Twins differ from traditional chatbots, their ability to learn, act, and make decisions like a team or employee would, and their role in automating workflows and processes across different channels seamlessly.
- A New Approach to Conversational AI: The deployment of Sprinklr Digital Twins at three layers – enterprise, team, and individual – enabling improved governance, scalability, and personalized AI experiences.
- Sample Use Cases: Illustrative examples of how Sprinklr Digital Twins can be utilized in financial services, travel and hospitality, and technology sectors to enhance customer experiences and streamline operations.
- Scalability and Implementation: Digital Twins’ simplicity in training, integrations with enterprise systems, and empowerment of every employee with AI capabilities.
- AI That You Can Trust: Sprinklr’s commitment to responsible AI, focusing on trust, integrity, and partnership as essential components for building trust and driving adoption.
Sprinklr Digital Twin technology represents a leap forward in AI applications, offering enterprises the tools to deliver exceptional customer experiences, streamline operations, and drive innovation.
