UST, a leader in digital transformation solutions, has successfully acquired the automation unit of Information Services Group (ISG) for $27 million in an all-cash transaction. This acquisition enhances UST’s position in the intelligent automation space and sets the stage for future growth in a dynamic market.
- Overview of the Acquisition:
- The acquired automation unit specializes in intelligent automation solutions, utilizing artificial intelligence (AI), robotic process automation (RPA), and other automation technologies.
- The unit focuses on helping clients across various industries optimize business processes, enhance customer experiences, and reduce operational costs.
- Details of the Automation Unit:
- Founded in 2017, the automation unit offers RPA software implementation, support, and licensing services.
- It comprises over 120 senior automation consultants and technologists located in the US, UK, India, Canada, and Germany.
- The unit maintains strong partnerships with leading automation vendors, including Automation Anywhere, UiPath, and Blue Prism, providing end-to-end services from strategy and design to implementation and support.
- Strategic Importance of the Acquisition:
- This investment strengthens UST’s position in a critical sector with the potential to transform industries, improve productivity, and enhance customer experiences.
- The acquisition aligns with enterprises’ growing need to scale and optimize automation, enabling broader business transformations.
- Expanding Capabilities with Generative AI:
- As the role of generative AI in enterprise automation expands, this acquisition allows UST to meet client needs while driving innovation and cost optimization.
- UST plans to onboard highly experienced intelligent automation consultants globally as part of the agreement.
- Leadership Insights:
- Sajesh Gopinath, General Manager of UST Automation, stated, “This strategic acquisition represents a significant step forward, enabling greater intelligent automation consulting capabilities and broadening our partner ecosystem. We are committed to expanding our portfolio of automation platforms and AI-based solutions to meet the evolving needs of clients and partners.”
- Michael P. Connors, Chairman and CEO of ISG, emphasized that the former automation unit will benefit from being part of a larger organization like UST, which has the resources and scale to compete effectively in the intelligent process automation space.
The acquisition of ISG’s automation unit marks a pivotal moment for UST, positioning the company for accelerated growth and enhanced capabilities in intelligent automation. By leveraging this strategic investment, UST is set to deliver a wider array of services that meet the evolving demands of its clients.
