Speakly AI, a leading provider of large language model (LLM)-enabled conversational intelligence products and solutions, proudly announces the successful completion of its System and Organization Controls (SOC) 2 Type I audit. This accomplishment highlights Speakly AI’s unwavering commitment to maintaining the highest industry standards for customer data security.
- Understanding SOC 2 Type I Compliance
- The SOC 2 report, developed by the American Institute of Certified Public Accountants (AICPA), is a stringent information security standard.
- It validates controls related to five key trust service criteria: security, availability, processing integrity, confidentiality, and privacy.
- Achieving SOC 2 Type I compliance signifies that Speakly AI has established effective controls to protect customer data at a specific point in time.
- Speakly AI’s Expertise and Solutions
- Conversational Intelligence Products:
- Speakly AI leverages AI to extract valuable business insights from unstructured conversational data.
- This empowers revenue teams to achieve superior results and deliver enhanced value in customer and prospect interactions.
- Proprietary Full-Stack AI Technology:
- Incorporates voice recognition, natural language processing (NLP), and large language models (LLMs).
- Key products developed include:
- Customer Insight: Provides deep understanding of customer interactions.
- Real-Time AI Assistant (Expert): Offers instant, intelligent assistance during conversations.
- Sales Insight: Delivers actionable sales data and analytics.
- Smart Wearable Badge: Enhances real-time data capture and interaction tracking.
- AI Compliance: Ensures adherence to regulatory and internal compliance standards.
- Industry Adoption:
- Widely adopted across various sectors, including finance, automotive, education, retail, internet technology, and real estate.
- Conversational Intelligence Products:
- Audit Process and Validation
- Collaboration with Johanson Group LLP:
- The SOC 2 audit was conducted with the assistance of Johanson Group LLP, a premier certification body.
- Johanson Group LLP supports organizations in achieving and maintaining global compliance standards.
- Audit Findings:
- Johanson Group attested that Speakly AI’s information security controls meet leading industry standards for LLM enterprise-grade applications and conversational intelligence solutions.
- This validation confirms Speakly AI’s robust practices in safeguarding customer data.
- Collaboration with Johanson Group LLP:
- Commitment to Data Security and Integrity
- Organizational Practices:
- Speakly AI emphasizes strong organizational practices focused on data integrity and security.
- The SOC 2 Type I compliance underscores the company’s dedication to providing a secure data environment.
- Mission-Critical Industries Served:
- Financial services, automotive dealerships, education, and professional services are among the key industries benefiting from Speakly AI’s secure solutions.
- Ongoing Efforts:
- Achieving SOC 2 compliance is a significant milestone in Speakly AI’s continuous efforts to maintain secure systems and controls.
- Organizational Practices:
The successful completion of the SOC 2 Type I audit by Speakly AI marks a pivotal achievement in the company’s mission to uphold the highest standards of data security. By meeting rigorous AICPA standards, Speakly AI reaffirms its commitment to providing secure, reliable, and innovative conversational intelligence solutions across various industries. This milestone not only enhances customer trust but also solidifies Speakly AI’s position as a leader in the AI-driven business insights landscape.
