Numa, an AI platform transforming auto dealership operations, announced a $32 million Series B funding round led by Touring Capital and Mitsui & Co., Ltd. This funding round, also supported by existing investors like Gradient Ventures, underscores Numa’s mission to build AI-native dealerships, revolutionizing how automotive businesses manage customer interactions, service appointments, and operational tasks.
1. Numa’s AI Platform for Auto Dealerships
- Numa’s AI agents integrate across dealership operations to handle customer interactions, booking service appointments, managing tasks, and responding to inquiries.
- The platform cuts response times from 23 hours to just 13 minutes, enhancing customer satisfaction and operational efficiency.
- By automating repetitive tasks and streamlining communications, Numa transforms dealership operations, increasing productivity and profitability.
2. Series B Funding and Strategic Partnerships
- Numa raised $32 million in Series B funding, led by Touring Capital and Mitsui & Co., Ltd., both significant players in AI-powered software and the automotive industry.
- Existing investors, including Costanoa Ventures, Threshold, and Google’s Gradient Ventures, participated, demonstrating continued confidence in Numa’s AI-driven vision for dealerships.
3. Growth and Market Impact
- The U.S. auto dealership market, valued at $1.2 trillion, is expected to grow 4% through 2028, yet many dealerships rely on outdated systems.
- Numa’s AI agents deliver real ROI, increasing repair order dollars per service advisor by over 35% and streamlining dealership operations.
- The platform’s success is reflected in Numa’s ranking of 168 on the 2024 Inc. 5000 list and its 2,248% revenue growth over three years.
4. Numa’s Vision and Leadership
- CEO Tasso Roumeliotis describes Numa’s AI agents as “re-architecting” dealership operations, handling everything from appointment bookings to customer service and trade-ins.
- The company also recently appointed Jason Finkelstein as Chief Marketing Officer to drive the next phase of growth, bringing his experience in AI and B2B SaaS to further strengthen Numa’s market position.
5. Future Expansion and AI Evolution
- With the new funding, Numa plans to expand its AI engineering team and accelerate product development.
- The platform will continue to evolve, empowering dealerships to streamline processes, maximize business opportunities, and create more personalized customer interactions.
Numa’s $32 million Series B funding positions the company to continue leading the transformation of auto dealerships through AI-powered solutions. By streamlining operations, enhancing customer satisfaction, and increasing profitability, Numa is setting a new standard for the future of automotive service and sales.
