MCI USA has expanded the AI-enhanced capabilities of OneSystem Plus to meet the needs of corporate event planners and marketers. OneSystem Plus, a leading event technology platform, now includes AI-powered features that enable speed and accuracy in critical areas including messaging, data analytics and customer service.
MCI USA, a leader in event technology solutions, has expanded the capabilities of its renowned OneSystem Plus platform with cutting-edge AI enhancements. Designed to streamline event management and elevate the attendee experience, these AI-powered features redefine the landscape of corporate event planning.
1. Introduction of AI Assistant, Jade:
– Jade, the AI assistant, revolutionizes event management by simplifying complexities.
– Custom-designed to cater to the needs of both large and small organizations, Jade sets new standards in event technology.2. Key Features of OneSystem Plus:
– Customer Service Center Automation: Jade automates certain aspects of MCI’s contact center, enhancing efficiency in handling live chats and emails.
– Attendee Recommendations: Utilizing attendee data, OneSystem Plus provides personalized session and activity recommendations, enhancing attendee engagement.
– Intelligent Data Insights: AI-driven data analytics transform raw data into actionable insights, empowering event planners to refine their strategic approach.
– Content Generation Ideas: Leveraging attendee feedback, the platform assists event organizers in generating agendas and content for future events based on AI-driven recommendations.With the introduction of AI-powered features in OneSystem Plus, MCI USA continues to lead the way in revolutionizing corporate event planning. From automated customer service to personalized attendee recommendations, these advancements empower event planners to deliver exceptional experiences and drive success in the ever-evolving landscape of corporate events.