Calabrio, a leader in workforce performance solutions, has appointed Dave Rhodes as its new Chief Executive Officer (CEO), effective immediately. Rhodes takes over from Interim CEO Joel Martins, who will remain with the company as Chief Technology Officer (CTO). This leadership change marks a new chapter for Calabrio as it continues to innovate and reshape the future of contact centers globally.
About Dave Rhodes:
- Leadership Experience: Dave Rhodes brings decades of experience in growing and scaling software businesses. His previous role as CEO at Sauce Labs showcased his expertise in continuous test and error reporting solutions.
- Previous Roles: Rhodes has held significant positions including SVP/GM at Unity Software, EVP Sales, Services, and Marketing at Paradigm/Emerson, and VP of the Americas at Autodesk. His proven track record in these roles highlights his ability to drive substantial growth and innovation.
Calabrio’s Vision:
- Commitment to Innovation: Under Rhodes’ leadership, Calabrio aims to advance its Workforce Engagement Management (WEM) solution with cutting-edge AI-powered analytics and advanced business intelligence (BI). The company’s mission is to redefine service excellence and operational efficiency in contact centers.
- Future Goals: Rhodes expressed excitement about leading Calabrio through its next growth phase, focusing on leveraging technology to enhance customer experiences and operational performance.
Quotes from Leadership:
- Dave Rhodes, CEO of Calabrio: “Calabrio stands at the forefront of revolutionizing contact centers worldwide. I am thrilled to lead the team as we explore immense growth opportunities and continue to drive innovation in the industry.”
- Kris Weston, Thoma Bravo Chair of the Board and Operating Partner: “Dave Rhodes’ experience in transforming software companies and his passion for innovation position him perfectly to lead Calabrio. We are confident that his leadership will accelerate our efforts and set new industry standards.”
The appointment of Dave Rhodes as CEO represents a strategic move for Calabrio, positioning the company to leverage his extensive experience to drive forward its mission of redefining contact center excellence and innovation.
